FAQ
Find answers to our commonly asked questions here.
Accessibility and FAQ
Accessibility
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Yes, No.197 has a step-free access entrance and an accessible toilet.
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We are committed to making our pub as accessible and welcoming as possible for all customers. We offer step-free access where possible, accessible toilet facilities, and flexible seating arrangements.
Our team is always happy to assist with any specific needs. Please don’t hesitate to let us know how we can help make your visit comfortable.
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Yes, you are welcome to bring your mobility scooter into the venue.
Food & Drink
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We serve food until 9pm Sunday – Tuesday, and until 10pm Wednesday – Saturday.
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We can accommodate all major dietary requirements. If it is not clear on the menus which dishes are suitable for your requirements, do not hesitate to ask our team, who will clarify.
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Please reach out to us by phone (0203 857 4669) or email ([email protected]) if you have any questions about the menus.
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I’m afraid our meat is not halal, but we offer a variety of seafood and vegetarian dishes that our guests enjoy.
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We offer a variety of drinks and food packages that cater to every style of event, from formal meals to casual drinks and canapes. We update our menus and fabulous event packages seasonally, so if your event is later in the year, please use these as a reference only for the time being.
General FAQ
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Turnham Green Station (District Line) is a 5-minute walk from No.197. There is first-come, first-served, pay-as-you-go parking directly in front of the venue; however, I’m afraid 197 does not have any on-site parking.
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We always recommend booking at busy times, to avoid disappointment, but we are very happy to accept walk-ins.
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We strictly prohibit the use of electronic cigarettes or vapes inside our spaces; however, you are more than welcome to use them on our terrace.
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We typically operate on a smart-casual dress code; however, we would not deny entry to guests joining us in sports attire or fancy dress.
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You are always welcome to bring your furry friends and family along with you, as our bars are dog-friendly indoors and outdoors. If they would like a bowl of water, just let a member of staff know, and we would be happy to provide one.
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We welcome children anytime during open hours. No.197 can get very loud and busy with adult drinkers on Friday and Saturday evenings, which is not always suitable for small children.
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We do not require an entry fee.
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Please email [email protected] if you believe you have lost something or left something behind. We will happily have a look and get back to you if anything is found.
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We have a password-free Wi-Fi available to all guests.
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If you are ordering alcohol at 197, we operate Challenge 21. If you are lucky enough to look 21 or under, please be prepared to show your ID to our team.


